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Returns

Returns policy (For food and food related products/items)

We are committed to "No questions asked return policy!"

In case if you do not like the product or unsatisfied with products which you received from gujaratfood.com, mail us at returns@gujaratfood.com within 48 hrs of the receipt of the products. We will issue you a special coupon code. Re-purchased the same (it must be same products) product/s on our site with the special coupon code. With this coupon code you have to pay 50% (order processing charges.) of product/s cost. However customer needs to bare the shipping cost as applicable.

Returns/Refund/Replacement Policy (For other products/items)

In case if you do not like the product or unsatisfied with products which you received from gujaratfood.com, and want refund/replacement of products, mail us at returns@gujaratfood.com Within 48hrs of the receipt of the products and you must send us back the item you have purchased in its original condition and pack within 15 days of the receipt of the products. And the shipping charges to resend to India would be borne by the customer.

In case you want refund of product

We will issue 100% refund of product price only and not the shipping cost.

In case you want replacement of products

Mail us at replacement@gujaratfood.com within 48 hrs of the receipt of the products. We will issue you a special coupon code. Re-purchased the same product/s (it must be same product) on our site with the special coupon code. With this coupon code you have to pay only 50% (Order processing charges.) of product price. However customer needs to bare the shipping cost as applicable and had also to resend the rejected material at his cost.

Please read below points carefully before request for returns,

  • Customer need to bare the shipping cost while returning the products.
  • We will not refund the shipping charges paid by you while purchasing the item.
  • We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
  • At any point of time the refunds will not exceed the actual value of the goods.
  • Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 48 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same.
  • In case of product return, we will issue refund once we received the product back at our office.